As a store manager, one of the key responsibilities is to ensure that the business is adequately staffed with talented and motivated employees. However, recruitment can be a time-consuming process, often involving reviewing countless CVs, scheduling interviews, and capturing candidate data. With so much time spent on recruitment, it's no wonder that store managers often struggle to focus on employee engagement and retention. Fortunately, automating recruitment tasks can help managers free up their time and energy, allowing them to focus on what really matters: keeping employees happy and motivated.Employee churn is a pervasive problem in frontline jobs across many industries, including retail, hospitality, and healthcare. The cost of replacing an employee can be significant, with estimates ranging from 16% to 213% of the employee's annual salary depending on the industry and level of position. For frontline jobs, the cost of replacement tends to be on the higher end of this range due to the need for more frequent recruitment and training.Furthermore, high levels of employee turnover can have a negative impact on the quality of service provided to customers or patients. According to a report by the Work Institute, the cost of employee turnover in the United States was estimated to be $617 billion in 2020, with frontline jobs in retail, hospitality, and healthcare being among the most affected. In order to mitigate the negative impact of employee churn, it's critical for store managers to focus on employee retention strategies, such as investing in employee engagement and training, and automating recruitment tasks to free up time for such efforts.
Looking to Boost Retention? Start Automating Recruitment Tasks for Store Managers
Benjamin Gillman
2023-05-03T14:04:00